|
Q1. How satisfied are you…
|
|
|
| 1.1 …with the appropriateness of the documentation to your needs? |
| |
|
| 1.2 …with the quality of the documentation delivered with your system? |
| |
|
| 1.3 …with the accuracy of the documentation delivered? |
| |
|
| 1.4 …with the usability of the documentation provided? |
| |
|
| 1.5 …overall with the documentation provided? |
| |
|
|
|
|
Q2. Please tell us what [Company] should do to improve the quality of the documentation delivered with your platform?
|
|
|
|
|
|
|
Q3. [Company] understands the service needs of my organization.
|
|
|
|
|
|
|
Q4. Overall, how satisfied are you with the amount of contact between you/your organization and [Company’s] service organization’s management?
|
|
|
|
|
|
|
Q5. How would you rate [Company] overall?
|
|
|
| 5.1 Overall, the quality of [Company’s] sales organization’s service is |
| |
|
| 5.2 Overall, the value of [Company’s] services compared with the price paid is |
| |
|
|
|
|
Q6. Would you recommend [Company’s] services to colleagues or contacts within your industry?
|
|
|
|
|
|
