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Q1. We are interested in learning more about how and why you purchased our product. Please take a few moments to complete this brief survey so we can better target our products and services to meet your needs.
This survey will take approximately 5 minutes to complete.
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Q2. How long have you used our product?
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Q3. Thinking of your most recent purchase of our product, how satisfied were you overall with the purchasing experience?
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Q4. Please tell us why you feel that way about your most recent purchase experience.
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Q5. How or where did you purchase our product?
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Q6. Why did you purchase our product?
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Q7. Would you buy this product again from our company?
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Q8. Please tell us why you feel that way about purchasing our product again
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Q9. Please rate your level of agreement with the following statements
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| 9.1 Product does what it claims |
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| 9.2 Product was worth the purchase price |
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| 9.3 Product does what I need |
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| 9.4 Product is competitively priced |
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| 9.5 Product is easy to use |
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Q10. How important are the following characteristics to you when purchasing a product like ours?
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| 10.1 Quality of the product |
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| 10.2 Price of the product |
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| 10.3 Reputation of the company |
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| 10.5 Installation or first use experience |
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| 10.7 After purchase service (customer service, etc.) |
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Q11. What was the primary reason you purchased this product from our company versus others who provide similar products?
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Q12. In the past year, which of the following products have you purchased from our company? Please check all that apply.
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Q13. How many times have you purchased products from our company?
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