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Q1. Purchase Satisfaction: How much do you agree or disagree with the following statements about [PRODUCT]?
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| 1.1 This is one of the best [PRODUCTS] I could have bought. |
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| 1.2 This [PRODUCT] is exactly what I need. |
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| 1.3 This [PRODUCT] hasn’t worked out as well as I thought it would. |
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| 1.4 I am satisfied with my decision to buy this [PRODUCT]. |
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| 1.5 Sometimes I have mixed feelings about keeping [PRODUCT]. |
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| 1.6 My choice to buy this [PRODUCT] was a wise one. |
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| 1.7 If I could do it over again, I’d buy a different make/model. |
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| 1.8 I have truly enjoyed this [PRODUCT]. |
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| 1.9 I feel bad about my decision to buy this [PRODUCT]. |
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| 1.10 I am not happy that I bought this [PRODUCT]. |
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| 1.11 Owning this [PRODUCT] has been a good experience. |
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| 1.12 I’m sure it was the right thing to buy this [PRODUCT]. |
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Q2. How much do you agree or disagree with the following statements about [PRODUCT]?
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| 2.1 I am pretty satisfied with the [PRODUCT] I chose. |
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| 2.2 I am pretty certain that I made the best decision about which [PRODUCT] to select. |
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| 2.3 I felt confused while shopping for [PRODUCT]. |
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| 2.4 I am pretty sure that one of the other brands of [PRODUCT] that I did not choose would have been equal to or better than the brand I chose to satisfy my desires and expectations. |
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| 2.5 I really would not like any more information about the various brands of [PRODUCT] in the study. |
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| 2.6 It is likely that the brand of [PRODUCT] I chose is better than the brands of [PRODUCT] I am currently familiar with. |
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| 2.7 If I could do it over again, I’d buy a different make/model. |
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